Privacy Policy

We may collect the following types of information when you use our website or veterinary services: • Full name and contact details • Phone number and email address • Pet or livestock information • Appointment requests and scheduling details • Payment information • Communication preferences • Website usage data and analytics • IP addresses and browser information

We use collected information to: • Schedule and manage appointments • Respond to inquiries and provide customer support • Deliver veterinary services and maintain medical records • Improve website functionality and user experience • Process payments securely • Send appointment reminders and health updates • Comply with legal and regulatory obligations

Our website may use cookies and analytics technologies to improve user experience, monitor traffic patterns, and optimize website performance. You may adjust your browser settings to decline cookies, though some features may be affected.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission is completely secure.

We may use trusted third-party providers for payment processing, email communication, website analytics, hosting services, and appointment scheduling. These providers are contractually required to maintain confidentiality and appropriate data security standards.

We do not sell your personal information. Information may be shared only: • With service providers who assist our operations • When required by law or legal process • To protect our rights, safety, or property • With veterinary specialists directly involved in your animal's treatment

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain veterinary medical records as required by applicable regulations.

You may exercise the following rights regarding your personal information: • Request access to the data we hold about you • Request corrections to inaccurate information • Request deletion of your data where legally permitted • Opt out of marketing communications at any time To exercise these rights, contact us at info@redcloudanimalhealthllc.com.

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.

We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting to this page. We encourage you to review this policy periodically.